- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
THE BEST IN THE BUSSINESS !
When my car broke down and I was trying to outrun a winter storm, these guys were AMAZING. They got the part I needed right away, charged me a fair price for the part and their work, and even showed me what they had found was wrong with my car and what they did to fix it. They answered all my questions, were incredibly friendly and professional, not to mention they got me in with no notice, and back on the road in 3 hours! I cannot say enough good things about this shop- if you need anything make sure you go to them first!
Awesome guys fast friendly service
Good value for the work I had done and seem trustworthy.
I can't say enough great things about the service we received yesterday! My daughter needed a new radiator and she was given a quote of almost $700 at another shop. I knew that was way too much so we took it to Rick and he did it for less than half of that, and they also cleaned her windows and vacuumed her car out! Rick also replaced my radiator in a car a I had 10 years ago. Great customer service, fast and reliable, and at a great price!
I had to have my heater core replaced in my Mitsubishi Eclipse it was done in a timely manner and affordable however there was an issue with the Manufacturer of the heater core but they made it right got me right in and fixed the problem. Cannot thank them enough for their excellent service I will always do business with them. Thank you guys for a great job.