Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 402-494-1614 or make an appointment online!
Know Your Rights
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THE BEST IN THE BUSSINESS !
When my car broke down and I was trying to outrun a winter storm, these guys were AMAZING. They got the part I needed right away, charged me a fair price for the part and their work, and even showed me what they had found was wrong with my car and what they did to fix it. They answered all my questions, were incredibly friendly and professional, not to mention they got me in with no notice, and back on the road in 3 hours! I cannot say enough good things about this shop- if you need anything make sure you go to them first!
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Good value for the work I had done and seem trustworthy.
I can't say enough great things about the service we received yesterday! My daughter needed a new radiator and she was given a quote of almost $700 at another shop. I knew that was way too much so we took it to Rick and he did it for less than half of that, and they also cleaned her windows and vacuumed her car out! Rick also replaced my radiator in a car a I had 10 years ago. Great customer service, fast and reliable, and at a great price!
I had to have my heater core replaced in my Mitsubishi Eclipse it was done in a timely manner and affordable however there was an issue with the Manufacturer of the heater core but they made it right got me right in and fixed the problem. Cannot thank them enough for their excellent service I will always do business with them. Thank you guys for a great job.